Terms & conditions
As a participant to energy sharing, you receive a monthly bill from us. Hereunder you can find more information about our policy and your rights as an energy consumer.
We
have set a fixed price of 11c€/kWh (before tax and fees) as energy
cost. Your bill also covers the network fees, federal taxes and VAT
(6%),
comes to €0.28/kWh if you participate in regional energy sharing. However, the rate may be lower if you belong to a smaller energy sharing perimeter.
You can compare our pricing with the current market offer using the comparator Brusim.
Did you find a better offer? You can find more information about how to change your energy supplier on Brugel's website.
Your contract is initially concluded for a period of 1 year, this is afterwards automatically renewed for the same period. Do you wish to end your contract ? You can do so by sending as a certified letter to :
Brupower SC
Rue Bisséstraat 17 / 0029
1070 - Anderlecht
Belgique
Don't forget to send us a copy of this letter by e-mail to hello@brupower.be
Your personal information is treated after you gave your consent to either receive our newsletter or to join our energy sharing. For this last mission, we need to use your data in order to fullfill our mission as energy sharing organizer and we share the minimal required information (for instance your name, surname and EAN code) with Sibelga, in order to follow your energy consumption.
This treatment of personal data complies with the GPDR regulation. If you need any further information about your personal data and its treatment, you can contact us at hello@brupower.be. If your question concerns the treatment that Sibelga executes, you can contact Sibelga's Data Protection Officer.
For more information regarding your case, you can contact us at hello@brupower.be. We will give you an answer as soon as possible and, in any case, no later than the 3 months period that is legally determined. If you are not satisfied with our answer, you can send a complaint to Brugel.